Privacy Policy

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At Future State Ambition, we are committed to safeguarding the privacy of our clients, customers, and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect your information when you engage with our consulting services, shop through our e-commerce platform, or interact with us online.

By using our services or website, you consent to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

We collect different types of information based on how you engage with us.

Collected when you:

• Hire us for consultancy services
   
• Make a purchase through our e-commerce platform
   
• Sign up for our newsletter or fill out forms
   
• Participate in events, webinars, or surveys
   

Includes:

• Full name, email address, phone number
   
• Billing address and shipping address
   
• Payment details (via secure third-party processor)
   
• Company name and role (for B2B engagements)
   
• Communication history and preferences
   

For consultancy engagements, we may also collect:

• Project briefs, strategic goals, or proprietary materials
   
• Business documents and metrics necessary for service delivery
   

For online orders:

• Product selection and order history
   
• Delivery tracking data
   
• Purchase behavior and preferences
   

Automatically collected when you visit our website:

• IP address, device information, browser type
   
• Pages visited and time spent
   
• Referral sources
   
• Cookies and tracking technologies (see below)
   

We use your data to:

• Deliver customized consultancy solutions
   
• Fulfill product orders and manage e-commerce logistics
   

• Respond to inquiries and provide customer support
   
• Send transactional emails (e.g., invoices, shipping updates)
   
• Share updates, offers, or content you may find useful
   

• Analyze customer behavior for better products and services
   
• Optimize user experience on our website
   

• Comply with applicable laws and regulations
   
• Prevent fraud, abuse, and security threats
   

Where applicable under the General Data Protection Regulation (GDPR), we rely on the following lawful bases:

• Contractual necessity – for providing our services and fulfilling transactions
   
• Legitimate interests – for business improvement and analytics
   
• Consent – for marketing communications
   
• Legal obligation – to comply with the law
   

We do not sell your data. We may share it with:

• Trusted service providers (e.g., payment processors, couriers, IT vendors)
   
• Analytics and marketing platforms (with consent where applicable)
   
• Legal authorities where required by law
   

• Consultancy records are retained for at least 7 years or as required by law or contract.
   
• E-commerce transaction records are kept for financial and tax purposes.
   
• Newsletter or account data is retained until you unsubscribe or delete your account.
   

Depending on your location, you may have rights to:

• Access or correct your data
   
• Request data deletion
   
• Object to certain uses of your data
   
• Withdraw consent
   
• Lodge a complaint with a regulatory authority
   

Contact us at info@futurestateambition.com to exercise any of these rights.

We use administrative, technical, and physical safeguards to protect your data, including:

• Secure HTTPS protocols
   
• Data encryption during transmission
   
• Access restrictions for sensitive information
   

Our website uses cookies to:

• Understand visitor behavior
   
• Provide shopping cart functionality
   
• Personalize content and advertising
   

You may adjust cookie preferences through your browser settings or opt-out mechanisms.

We may link to external websites. We are not responsible for their privacy practices, and we recommend reviewing their privacy policies separately.

If you access our site or services from outside your country of residence, your data may be transferred to and processed in other jurisdictions. We ensure such transfers comply with applicable laws.

We may revise this Privacy Policy periodically. We will post updates on our website and revise the "Last Updated" date above. Significant changes will be communicated via email or through the site.

If you have any questions or concerns regarding this Privacy Policy, please contact:

Future State Ambition
Email: info@futurestateambition.com

 Effective Date:  01/7/2024 Last Updated:  31/5/2025